Tuesday, April 27, 2010

A Sales Mentor Lesson on INTEGRITY

Based on our last lesson, we talked about Opening an online sales store, and what is needed to succeed in that kind of sales based business.

And that is Integrity....

Integrity to deliver the promises you are making about your product.
Integrity to actually deliver the product on the committed time and date.
Integrity to walk the talk.

Monday, April 26, 2010

Opening an Online Sales Store and Bad Ebay Items

Today's Lesson Involves Products Being sold on Ebay and how it has changed the trend in selling indirectly or in an "automated way".

Since the start of operations of Ebay, there has been a move on the opening of many online stores in the Philippines like Ayosdito, Sulit.com, Istorya.net and Ebay Philippines.

Selling in an "automated way" has really made a distinct change in the market but I have to remind you, it also has many flaws. Although I urge you as your sales mentor to start trying selling online to improve and grow your sales but please also make sure that you do not abuse this kind of advantage in technology.

Sunday, April 25, 2010

From Good to Great - Three Tips to Being a Great Salesperson

From Good to Great - Three Tips to Being a Great Salesperson
1. Consistency/persistence. Be your own lottery. The harder you work the luckier you get!
A few weeks ago I stood in line to buy a lottery ticket. The other folks in line socialized, and joked with each other. It was obvious they'd known one another from past weeks, months, maybe even years of standing in line to buy a lottery ticket.

These lottery hopefuls believe in the power of consistency and persistence. They wouldn't dream of missing their chance at winning and, like clockwork, show up to buy their chance at a better life. They have the right idea but they are in the wrong line.

Sure, once in awhile you meet a smooth talker who has drifted along getting rewarded for little effort but most of the time, this is short lived success. Successful people may make their efforts look easy, but they are often the ones waking up earlier, worker harder, and getting home later.

Tuesday, April 13, 2010

How Selling A Book Will Help Increase Your Market

I don't know who started the concept, but many authors attempt to sell their books by giving away their books. Charles Sheehan Miles did it. Wicked author Gregory Maguire did it. Cory Doctorow did it.

And of course, Seth Godin did it. (Click on their names to find out how you can get your copy!)

Saturday, April 10, 2010

A Sales Person's Life Is Always Closing!

Just a while ago I was at a Jollibee outlet. As usual I had to line up to the counter in order to get what I want to eat.

The young girl (probably in her teens) greeted me with a wonderful smile saying, "hello sir, welcome to Jollibee, can I take your order?". I got a bit startled cause I was currently texting my wife that I am already waiting for her at the store.

Tuesday, April 6, 2010

Do You Inspire Customer Service Tales?

Everyone loves to tell a good story. Stories teach, they inspire laughter and the bring about change. As consumers, we love to tell stories about the people we buy from -- good, bad or ugly.

If I stopped 10 of your clients/customers today and asked them to tell me a story about your company's customer service -- what story would they tell?


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