I want to be your "Sales Mentor Online in the Philippines". It doesn't matter if you want mentoring in handling objections, sales process, types of sales close. I will be your sales mentor online.

Monday, March 7, 2011
Sales Closing Technique - Call to Action
I’ve had many experiences that have good products and good presentations yet at the end they forget something very important, and it is giving the prospect the “call” to “action”, otherwise known as the option to buy.
Remember that we are now leaving in a very busy world. Everyone’s in a hurry. If you take too much of their time or give them too many options, they won’t buy. Or worse, if the options are unclear, they would not buy either.
So how do you correct this?
Thursday, July 29, 2010
Once You Know How To Sell You Already Have More Options
The next benefit you can get from learning to sell is related to our number two benefit.
Imagine your career as a one big river. It flows steadily and at a very consistent rate. It provides home for all the fishes in it. It waters the trees and plants around it. And provides food for many people. In essence, it carries with security.
But one day, a drought came to your big river. You assume it was just temporary so you stick to your big river. After a while you were proven wrong. The flow of water gets lesser and lesser each day. The fishes start to die. The plants and trees starts to die. And eventually food for the people also begin to disappear and soon everything will perish.
Sunday, June 27, 2010
Train Your Sales People Like Soldiers Going To Iraq
Before we did our selling, we first had a 5-day classroom training, with my very first sales mentor Mr. Rusky. He was a bright person with superb communication skills.
We started with the background of the product lines that we were going to sell. The company's policies and history. The organizational structure and where we were at the structure.
Monday, May 31, 2010
3 Sales Tips To Develop A Long Term Customer-Relationship
It was Ms. Rizza, one of my closest customers when I was still selling Ice Cream for Magnolia (San Miguel Foods Premium Ice Cream Brand). We haven't really seen each other for quite sometime and yet she was still very fond of me.
I invited her to join me and my wife for a sumptuous meal in one of my favorite restaurants in Cebu. Our "little chat" took almost an hour, and I noticed that my wife is slowly feeling out of place. (There's a sales mentor lesson here, I promise).
Sunday, May 16, 2010
A Starter's guide to selling - Obtain, Verify, and Transmit!
And now you ask, how am I supposed to gather account knowledge (customer information)?
Well its easy actually - read a book on basic selling.
Just kidding... It is my commitment to you as your online sales mentor to help you in your selling endeavors.
Here are the basic steps on gathering account knowledge:
1. Ask
Many sales people tend to focus on selling right away, saying that only action can result to a sale. But without any information about your prospect, you are like a soldier going to war without any kind of firearm.
Saturday, April 10, 2010
A Sales Person's Life Is Always Closing!
The young girl (probably in her teens) greeted me with a wonderful smile saying, "hello sir, welcome to Jollibee, can I take your order?". I got a bit startled cause I was currently texting my wife that I am already waiting for her at the store.
Sunday, March 14, 2010
The Basic Reasons A Prospect Won't or Don't Buy
- No Need
- No Money
- No Hurry
- No Desire
- And No Trust
Saturday, March 6, 2010
Are Salespeople Still Needed?
Tuesday, February 23, 2010
Sales Training Tips
Monday, February 22, 2010
Warren Buffett and Sell to Survive
For example if you have a full-time job, you can join a multi-level marketing (commonly known as networking) company and sell to you warm prospect list. Having a learned ability in selling will definitely change your position in life wherein you will be able to start something in the side.
Sales Meetings That Motivate
The purpose of a sales meeting is to motivate your people and get them prepared to focus on selling. All too often sales meetings become boring lectures, repetitive messages that really have nothing to do with selling your products, and then becomes a source of de-motivation rather than motivation and increased sales. Sales meetings that are unplanned are punishment for those that have to attend.
Sales meetings should be delivered every day and provide the team with information that gives them new hope and new solutions that will help them in increasing business. Most companies agree with daily sales meetings but then don't have them because they lack fresh and compelling content and soon find the meetings to be a waste of time. For sales meetings to be effective you must invest time and energy in making them interesting over and over again. The purposes of the meeting is not for the sake of a sales meeting but to: (1) Bring the team together and get cohesiveness as a selling team. (2) To motivate and provide the sales and management with hope of what is possible. (3) Prepare individual sales people with new techniques and solutions that will actually increase sales.
These meetings must be kept fresh, motivating, engage the audience and be upbeat. It's important that you don't waste your salespeoples' time, but also avoid overloading them with information that is just information. The meeting should be short, inspiring, provoking, positive and focused on SOLUTIONS! The key to almost any successful meeting is to make it interesting, useful, positive and short. Short means under twenty minutes.
Before you rally the troops for another sales meeting, consider some of the following ways to get the most out of your sales meetings:
a) Get the meeting off to a jump start and surprise your team with visual content that sets the stage and grabs their full attention. Use high impact video to make points, something that can really wake them up and get your team thinking. Here is an example of a wake up video called, You Can't Handle the Truth Sales Meeting. Don't just talk to people get their senses engaged, get them focused, and wakes them up! The major goal of the sales meeting is to offset the massive amounts of negative information your team has received in the last 24 hours from mass media.
b) Once you have their full attention then next focus on 'saving' business that was worked over the last days or weeks. The goal here is to get them thinking how we as a team can piece a transaction together and get the day started on a fast track.
c) Focus on the 'wins not the losses! Take a few minutes at every meeting to congratulate salespeople for any and all completed goals, closed deals, and successes. Praise reinforces positive behavior and encourages everyone to do well. Keep the discussion relevant and don't allow people to present problems unless they also have potential solutions.
Sales meetings should be daily, short, engaging, entertaining and interesting and focused on solutions and the positive not the negative. Your people are being trained whether you train them or not. The question is will you provide them with sales training daily or will you let the media train them. An effective sales meeting will motivate, entertain, engage and get your people focused on how to conquer sales. An effective sales meeting done on a daily basis will prove a great investment of time and energy when done correctly.
Friday, February 19, 2010
How Do You Evaluate Your Brand?
When it comes to marketing, maintaining a very good brand always allows a certain product to stand out from the rest. It defines it, and gives it a certain position in the entire pie of the market.
Relating this to our sales lessons, I want to cite a few but very important issues.
1. You have to know the position of the brand you are selling.
Be familiar with the details of your brand. Your market share, sales trends, your direct competitors, rational of features, and etc.
This will prepare you more in handling possible objections on your sales call with your prospect. With the kind of brand knowledge you have, you are able to add persuasion points on sales negotiation.
2. Having a proper background of your brand will help you see which buttons to push.
Again, this relates to know the needs and wants of your prospect. When you have complete know how of your brand, filling in the needs of your prospect allows you to sell in the most persuasive way possible.
Even to this day, whenever I attend a marketing cascade about a product, I still take note of the important details of a brand. Whether you are a season salesperson or a sales manager knowing your brand is vital to our selling success.
Anyway to learn more on how to evaluate you brand, here's another great post from McLellan Marketing Group.
If you want my views on why branding matters...check out these posts:
- Are you brave enough to walk away from business?
- Be bold or go home!
- Best practice: branding
- Mark Twain...the branding expert
But let's assume you agree with me -- branding matters. If you think your company has a brand...how do you evaluate whether or not it's a good one?
Here are some criteria we use with clients when helping them either discover their brand or critique the one they have in place.
- It's evergreen (this is not something you'll need to change on a regular basis. It will always be true about you.)
- It's not a duh (if consumers already assume this about everyone in your category -- it can't be your brand.)
- Memorable (If it doesn't stick, it won't work.)
- The flag to rally around for your employees (Will they be excited and proud to help you achieve this brand?)
- True - inside and out (You can't be one company to your customers and another to your employees)
- A why or a how - not the what (how you create widgets differently or why you do it builds a brand..not that you make widgets. Everyone in your category makes widgets.)
- Makes you a little nervous (A brand needs to be a bold promise to get noticed and to matter.)
- Emotion based (We buy everything based on emotions. If your brand doesn't trigger an emotion, it will also not trigger a sale.)
- Differentiate you (Isn't that what a brand is all about. It sets you apart from everyone else.)
- Should dovetail with your mission/vision (Your internal goals and your public brand should be aligned or else one of them is off base.)
- From the consumer's point of view (it's about them after all!)
- I can tell -- it matters to me (the consumer has to be able to recognize and evaluate your brand promise. If you make the promise but I can't figure out if you kept it or not, we have trouble.)
- Big enough to trigger a buying decision (your point of difference has to be significant enough that I'd open my wallet)
If you can say "yes, that's my brand" to most of these criteria -- you have a brand that will endure and that your employees, customers and community will embrace and support. But if you can't get a 10 out of 12 on this little test (it requires quite a bit of candor) then you know it's back to the drawing board.
To read more click the source below.
Thursday, February 18, 2010
Features and Benefits
Features and Benefits – What’s the big difference?
I remember my Sales Manager told me this before, “convert our product features into customer benefits and ultimately increase the number of productive calls you make in a day”.
Now I would like to rephrase what my Sales Manager said, “a product’s Feature can only describe or tell what the product is all about, but only custom-fit Benefits can convince the prospect to buy”. Of course, the features can certainly create a buyer’s interest but until a salesperson can convert that interest into custom-fit benefits, the buyer is still considered a prospect because he has not made up his mind into buying the product.
To make it simple, let’s define it this way – “Features only tell and custom-fit Benefits sell”.
Here are some examples
Features:
- has vitamins A & B
- automatic timer
- auto lock system
Translating this into benefits:
- Mr. Prospect our product is filled with vitamins A & B which will greatly make your kids stronger and healthier, therefore saving you cost for buying additional benefits (like vitamins or medicines).
- Mr. Prospect with the automatic timer settings in our air conditioner, you have the freedom to turn off the system by itself and then save electricity
- Mr. Prospect with our new auto lock system, you do not have to worry of leaving your car unlocked since you can choose a time delay for the automatic locking
Actually the great sales trainer Dick Gardner said it best, “features cost us money and benefits takes home the money”. While both are crucial for the sales process, the conversion of the features into benefits should be the main focus of a salesperson’s persuasion in the prospect’s mind.
Let me end this lesson by telling you a story.
Back when I was an Account Specialist for one of the biggest ice cream brands in the
On the weekends I joined an insurance company that sell investments, mutual funds, term-life insurance, health care, and death plans. I went there for three consecutive weekends to undergo training for different plan presentations. They taught us how to make a prospect’s list, how to get an appointment and etcetera. After that I was on my own to sell. Since I had a regular list of customers, thanks to my day job, I scheduled for an appointment with one of my closest customers who has an ice-cream shop (in the
In my sales call, my presentation was superb. I was following what my sales insurance mentor taught me. I pushed for the higher benefit plans. I mentioned good examples and situations. I felt I had him in the palm of my hands but suddenly when I tried to close, he would not buy.
I got confused. He told me so many reasons why it was not good to buy, and one big reason he told me was “your products are good but I don’t think it can do anything for me”. When I heard those words, I immediately realized that I was not acting as a co-buyer to the customer.
It dawned on me that I was just presenting to him and mentioned only other people’s stories but I never really converted it to his personal Benefits. I knew then that I have to give him what he needs. Then I remembered this phrase “Features tell, Benefits sell”. So with that in mind, I immediately went back to the first stage of negotiation. I went through all the presentation again and this time I mentioned the features and custom-fit benefits that he would gain from it.
I ended up selling my first insurance sale, and gaining one important lesson that I will never forget.
Again it is this simple, “Features tell, Benefits Sell”.
Well that’s it for today. Join me again for my next coming post.
Dedicated to your selling success,
Sales
Saturday, February 13, 2010
How to turn SOCIAL NETWORKING into sales!
Wednesday, February 3, 2010
Who Should Gain the Most?
Click
here to submit your site to the search engines for free!
Monday, February 1, 2010
Weekly Philippines Sales Update
Chilled Processed Food in the Philippines - new market report released
This Chilled Processed Food in the Philippines report offers a comprehensive guide to the size and shape of the market at a national level. It provides the latest retail sales data (2003-2008), allowing you to identify the sectors driving growth. It identifies the leading companies, the leading brands and offers strategic analysis of key factors influencing the market ? be
they new product developments, distribution or pricing issues. Forecasts to 2013 illustrate how the market is set to change.
Product Coverage: chilled/processed meats, fish and seafood, smoked fish and seafood, chilled lunch kits, chilled ready meals, chilled pizza, chilled soup, chilled/fresh pasta and chilled noodles
Data coverage: market sizes (historic and forecasts), company shares, brand shares and distribution data.
Why buy this report?
* Get a detailed picture of the chilled processed food industry;
* Pinpoint growth sectors and identify factors driving change;
* Understand the competitive environment, the market?s major players and leading brands;
* Use five-year forecasts to assess how the market is predicted to develop
You can get all this update through this source.
My opinion:
Over the years I have seen many local brands that have emerged in the chilled/processed meat sector, and I believe this niche should be given more attention not only by entrepreneurs but also our government. The fact that CDO and Virginia Foods Inc. are continuously improving in their volumes only indicates that our Pinoy brands can compete with other multi-national brands. Not only that their sales volumes are improving but our local players have also learned to compete with marketing and many sales initiated programs.
Secondly, there is a very big growth for this sector, specifically with the chilled fish meat or seafood. Selling efforts should be done so that we can ultimately dominate this sector. The fact that roughly 18% of us Filipinos are fishermen by profession already gives us an advantage over other countries. We must learn not only to sell our products but also the sell our country as a major player in the Chilled Process Meats sector.
Well that's it for today. I'll be back for more sales techniques for the coming days.
For a detailed analysis that you want to take please visit: www.companiesandmarkets.com.
Dedicated to your selling success!
Sales Mentor TM
Friday, January 29, 2010
I'm A Salesperson - Are you?
SALESPERSON. What does it really mean?
Wikipedia defined it as a person representing an organization or person in business.
Thesaurus offered a couple of synonyms like abettor, assignee, attorney, broker, commissioner, doer, executor, go-between, handler, negotiator, operator, proctor, promoter, salesperson.
Finally, the very dependable Mr. Webster defined salesperson as a person employed to sell merchandise (as to customers in a store or to customers that are visited).
Now for my highly intellectual definition (at least that’s the way my wife puts it).
Let’s break it into two parts.
Sales – a transaction involving a transfer or exchange of goods/services/merchandise that has an equivalent value to both parties often relating to a transfer of money.
Person – Human being/individual/someone/personality. Obviously we all know what a person is, unless you are a 3-yr old kid who hasn’t started school yet.
Add it up together and we’ll easily get the definition of a Salesperson which is an individual who ensures the proper and successful transaction of the exchange in goods with the equivalent money. In other words, he is the one who is doing the actual selling process (more on this on my next blogs) and bringing home the bacon for the company.
However, only a few people have discovered the fact that all of us have the ability to sell. In fact, in most of the routine things we do in a day, we are actually “selling”. We sell stories to our friends like gossiping about actors daily and trying to “persuade” them to believe us by using what we heard from Kris Aquino or Boy Abunda (like the change in love teams between Bea Alonzo/John Lloyd to Sarah Geronimo/John Lloyd). Like the way wives convince their husbands in buying stuff for the house (c’mon, when does an expensive vase became a necessity?) Or when we arrive home late, stinking like we just came out of a beer bath and still we painstakingly convince our wives that we just had a few drinks after work when in fact it took us an hour just to start the car. Heck, even our kids “sales talk” their way on us when they need a new Transformers toy that their classmates already have.
Personally, I consider selling as a day to day activity that it is almost how human life revolves. When we transfer our ideas to another person regardless if he receives it or not, it is already a kind of sales call.
My point - we are all Salespersons in our little way, we are just not that aware of it. But as long as there is an exchange of ideas, we are selling and we are earning whether it is a person’s trust, love, a toy, and for the common aspect of a Salesperson - money.
Well, that’s it for today. Be sure to leave your email addresses and click to follow button so you can get my newsletter updates.
That's it for today, I hope to hear from you in the future.
Dedicated to you selling success!
Sales Mentor TM
Wednesday, January 27, 2010
Let's Learn the art of Selling
Have you ever heard these following questions?
- Who is my Target Market?
- How can I reach my Target Forecast for this month? (It seems I just have a few days to go…)
- How can I get this customer to trust me?
- How can I improve my volume by not spending too much on programs and display allowances?
- Where can I grow my volume and develop a new niche?
- What are the local marketing and sales programs I can do to improve the businesses of my dealers and retailers?
If these are the kind of questions you think about daily, then we are currently in the same shoes – the Sales and Direct Marketing business.
I am writing this to you; to those sales people who have experienced the hardships, the happiness, the pain and as well as the great rewards of being a sales person.
Whether you are selling a popular product or trying to sales talk your mother to let you take her car to the party - I’ll be your online sales guide and sales mentor. Together, we will learn the scientific and proven techniques to effectively persuade our “customers” and have a blast practicing and applying what we have learned.
That's it for now, you will be hearing from me on the next coming days.
Dedicated to your selling success!
Sales Mentor Online

